Fintify Support
Welcome to Fintify Support.
Fintify is a personal portfolio and dividend tracking app designed to help users organize investment records, monitor portfolio value, track dividends, and view estimated passive income.
Contact Support
For questions, feedback, or bug reports, contact us at:
support@fintify.ca
When reporting an issue, please include as much of the following information as possible:
- App version
- iOS version
- Device model
- A brief description of the issue
- Steps to reproduce the issue
- Screenshots, if helpful
Please do not include sensitive personal or financial information unless you choose to do so.
Common Topics
Supported Markets
Fintify currently supports portfolio tracking for:
- U.S. stocks and ETFs
- Canadian stocks and ETFs
- China A-share stocks and ETFs
Ticker formats may vary by market. For example:
- U.S.:
AAPL,MSFT,VOO - Canada:
RY.TO,ENB.TO,VDY.TO - China A-share:
600036.SS,000651.SZ,510300.SS
Other markets, such as Hong Kong, Europe, Australia, Japan, and other international exchanges, are not officially supported yet.
Market data availability may vary by ticker and data provider.
CSV Import
Fintify supports CSV import so you can bring your transaction history into the app.
See the CSV Import Guide for formatting requirements and examples:
CSV Export
Fintify supports CSV export so you can back up or transfer your investment records.
Exported CSV files may contain investment records and financial information. Please store and share exported files securely.
Manual Transactions
You can manually add transactions such as buys, sells, deposits, and withdrawals inside the app.
To start quickly, you may add your current holding as a single initial buy transaction using your total shares and average cost.
Market Data
Fintify may use third-party market data sources to retrieve prices, historical prices, dividends, exchange rates, security metadata, and corporate actions.
Market data may be delayed, incomplete, unavailable, or inaccurate.
Privacy
Fintify is designed as a local-first app. Your portfolio records are stored on your device unless you choose to export, share, or otherwise provide them outside the app.
Read the Privacy Policy:
Terms and Disclaimer
Fintify is for personal tracking, organization, and informational purposes only. It does not provide financial advice, investment recommendations, brokerage services, tax advice, or legal advice.
Read the Terms and Disclaimer: